Welcome to Jian Solutions. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Who We Are
Jian Solutions is a Cape Town-based company in South Africa, offering innovative solutions tailored to meet your technology and business needs. If you have any privacy-related questions or requests, you can contact us at:
Email: info@jiansolutions.co.za
2. Information We Collect
To provide you with our services and improve your experience, we may collect the following types of personal information:
- Contact Details: Your name, email address, phone number, and physical address.
- Payment Information: Billing address and limited payment details used solely for transaction purposes
- Technical Data: IP address, browser type, device information, and data related to your interaction with our website.
3. How We Use Your Information
We use the collected information to:
- Deliver and maintain our products and services
- Communicate with you regarding updates, services, or changes
- Respond to inquiries or support requests
- Analyze and improve the functionality and performance of our website
- Detect, prevent, and resolve technical issues
- Comply with applicable laws and regulations
4. Legal Basis for Processing
We handle your personal information under the following legal grounds:
- To perform our contractual obligations
- Based on your consent, where applicable
- To pursue our legitimate interests, provided they do not override your rights
- To comply with legal and regulatory requirements
5. Sharing Your Data
Your personal information will not be shared with third parties except in the following cases:
- With your consent
- When required by law (e.g., to comply with legal obligations, protect our rights or safety)
- In the event of service provision by verified third-party partners who assist us under strict confidentiality agreements
6. Data Security
We implement industry-standard measures to protect your personal data against unauthorized access, alteration, or loss. Data transfers are conducted securely and only when necessary.
7. Your Rights
As a data subject, you have the right to:
- Request access to the personal information we hold about you
- Update or correct inaccurate or incomplete information
- Withdraw consent where processing is based on your permission Request deletion of your data, where applicable
You can exercise these rights by emailing info@jiansolutions.co.za.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. When we make changes, we will update the "Effective Date" and, where appropriate, notify you via email or a website notice.
9. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please reach out:
Email: info@jiansolutions.co.za
Website: www.jiansolutions.co.za